The Hidden Impact of Your Processor May Be Killing Your Business

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SKU:
827008363193*
Author:
Al Noshirvani
Published:
2009
Length:
53 minutes
The Hidden Impact of Your Processor May Be Killing Your Business examines the issue of whether the policies and procedures of a health/fitness club's processor are driving up attrition. The DVD also looks at who gets the revenue from all of the hidden fees that a facility is paying. In addition, the DVD reviews the “all in” percentage that a club is paying to get its revenue. In that regard, the DVD discusses what a club should be paying. Furthermore, the DVD points out the questions that an organization should be asking its processor.

Among the topics covered: 

• Understanding the basics 
• PS vs. recurring 
• Submitted vs. collected 
• Uncovering hidden fees 
• Self-service is the New Full ServiceTM 
• Every decline has a reason 
• Protecting your reputation 
• What I don't know won't hurt me