Success Through Participation

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Thomas Kulp
34 minutes
SuccessThrough Participation explains how health/fitness clubs canalleviatesome of their financial pressure by not having to rely on the revenuesprovidedby dues memberships. The DVD examines the importance for clubs tocultivatepositive relationships with their members. In that regard, the DVD looksat therealities that exist within many clubs, with regard to making a lifetimeconnectionwith members, and offers suggestions concerning how to establish andsustainsuch relationships. In addition, the DVD offers several examples of howclubscan effectively communicate with their members.

Among topics covered:
  • The reality in many clubs
  • Changing the reality
  • Making connections
  • Member rewards program
  • New member process
  • The program advisor role
  • Communication options